Shipping Policy
At M/S.DHANYA ENTERPRISES, we ensure timely and secure delivery of our products. Please review our shipping policy below to understand our delivery process and terms.
1. Shipping Time
- Orders are processed within 1-3 business days and shipped within 10 business days.
- Delivery timelines may vary based on location, weather conditions, and courier service efficiency.
2. Shipping Charges
- Shipping charges are calculated at checkout based on delivery location and product weight.
- Free shipping may be available on select products or promotional offers.
3. Order Tracking
- Customers will receive a tracking number via email once the order is dispatched.
- You can track your shipment through the provided courier service link.
4. Delivery Issues
- If an order is delayed beyond the estimated timeframe, customers are encouraged to contact our support team.
- M/S.DHANYA ENTERPRISES is not responsible for delays caused by incorrect shipping details or courier service issues.
5. Damaged or Lost Shipments
- If a product is damaged during transit, customers must report the issue within 24 hours of receiving the item.
- Lost shipments will be investigated with the courier service, and replacements or refunds will be issued accordingly.
6. International Shipping
- Currently, we only offer domestic shipping within India. International shipping is not available at this time.
For any shipping-related queries, please contact our support team.