Shipping Policy

At M/S.DHANYA ENTERPRISES, we ensure timely and secure delivery of our products. Please review our shipping policy below to understand our delivery process and terms.

1. Shipping Time

  • Orders are processed within 1-3 business days and shipped within 10 business days.
  • Delivery timelines may vary based on location, weather conditions, and courier service efficiency.

2. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and product weight.
  • Free shipping may be available on select products or promotional offers.

3. Order Tracking

  • Customers will receive a tracking number via email once the order is dispatched.
  • You can track your shipment through the provided courier service link.

4. Delivery Issues

  • If an order is delayed beyond the estimated timeframe, customers are encouraged to contact our support team.
  • M/S.DHANYA ENTERPRISES is not responsible for delays caused by incorrect shipping details or courier service issues.

5. Damaged or Lost Shipments

  • If a product is damaged during transit, customers must report the issue within 24 hours of receiving the item.
  • Lost shipments will be investigated with the courier service, and replacements or refunds will be issued accordingly.

6. International Shipping

  • Currently, we only offer domestic shipping within India. International shipping is not available at this time.

For any shipping-related queries, please contact our support team.